One of my franchisee clients offered a very simple question that every prospective franchisee should ask of other franchisees when conducting due diligence:

What doesn’t the franchisor do well?

He says this evoked the best responses from franchisees when he conducted his due diligence.  If you are considering a franchise be sure to talk to

In last week’s Tip of Week (yes, I am a little behind), John Phillips of the Word on Employment Law raises the interesting perspective that it is possible to overdocument in employment cases.

Some of John’s warnings on overdocumentation include:

  • Documentation on trivial matters.
  • Creating a paper trail right before an employee is terminated.
  • Documenting

The term "SEO" stands for search engine optimization and has been around for a decade.  Heck, I’ve probably been familiar with the term for about nine years.  I can’t imagine that someone could trademark a term as generic as SEO but that appears to be happening.

Read Brett Trout’s blog for this interesting development.

P.S.  This just

Today I will present at the Central Iowa SHRM monthly meeting located at Copper Creek Golf Course on electronic workplace issues. The electronic workplace is all around us. Computers, voice mail, internet, intranet, e-mail, fax machines, laptops, PDAs, videoconferencing, social media, blogs and more are common features in the American workplace. The development of the